Help & Frequently Asked Questions
If you have any questions that is not included here, feel free to contact us by email,ticket, or (LiveChat-Sales Only)
1. What is the minimum speed required to watch channels?
We recommend you to have atleast 2mbps connection. Our streams start from 300kbps to 1125kbps. If you have less than 2mb connection, you can still give a try, if it doesnt work well, we will refund your money back!
2. What Payment Methods do you have?
All payments are made through Paypal. If you do not have a paypal account,you can pay through paypal using your Credit/Debit card, choose the "Don't have a PayPal account? Click Here " in the Purchase. Visit http://www.paypal.com for more information
3. How long does it take to get my account activated after purchase?
After your purchase, the account gets automatically activated, there is no wait in line, we have plenty of space for you.
4. Is this a monthly recurring bill?
No, you will have to purchase each time after your account expires. We also have No Contracts, its all upto the members decision to continue the service.
5. Can i share my account with someone else?
If you have more than 1 pc in your house, you may share as long as its under 1 ip. If you let someone use the account, it is against the terms and conditions and our server will autoban. If you have any questions about sharing account, please contact us.
6. What is the overall Security of the site? Is it safe to purchase?
All our payment transactions goes through the most secured online payment system called paypal. We do not store any credit/debit card numbers. You can visit www.paypal.com for more information.
